Digital transformation starts with a problem, not an app
"We need an app" is a common opening line for projects. But an app is only a tool. Successful digital projects usually start with a clear understanding of the problem to be solved.
Written by the Mehuli team
01State the problem in one sentence
Try writing the problem without naming any technology, such as "the sales team spends half a day putting reports together". A statement like this opens up more possible solutions.
02Listen to the people who run the process
The people who run a process every day know where it gets stuck. Involve them from the start, not just at app training.
03Consider the simplest solution
Sometimes the problem is solved by tidying up a process or the data, with no new app. Sometimes adjusting an existing system is enough. Building from scratch is the last option, not the first.
04Test on a small scale
Before rolling out company-wide, try the solution with one team or one region. The results show what to fix before costs grow.
