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Notes from the field

Practical lessons on data, digital engagement, events, and technology, from our work with clients.

Illustration of messy data cleaned into validated rows
Featured Data & Analytics
Five signs your customer data needs cleaning Messy data rarely shows until it costs you. Spot the signs early. Read the article
All Strategy Marketing & Engagement Data & Analytics Applications & Infrastructure Healthcare Events
Illustration of a healthcare professional network and an engagement chart Healthcare Measuring digital engagement with healthcare professionals Five KPIs to tell which digital channels really work. Illustration of a tiered digital strategy roadmap Strategy Building a realistic digital transformation roadmap Start from business goals, not from a list of technologies. Illustration of a virtual event stage with attendees Events Designing hybrid events that stay interactive How to keep both online and on-site attendees engaged. Illustration of one team connecting several channels and services Marketing & Engagement Building a consistent multi-channel engagement strategy Many channels shouldn’t mean many different messages. Illustration of application, data, and infrastructure layers with a security shield Applications & Infrastructure When does a legacy application need modernizing? Signs your systems are starting to hold the business back. Illustration of messy data cleaned into validated rows Data & Analytics Deduplicating data without losing information Merging duplicate records safely, with a clear audit trail. Illustration of a healthcare professional network and an engagement chart Healthcare Webinars with CPD credits: what to prepare What to think through before a webinar for healthcare professionals. Illustration of a tiered digital strategy roadmap Strategy Digital transformation starts with a problem, not an app A new application won’t fix a problem nobody understands yet. Illustration of one team connecting several channels and services Marketing & Engagement Writing marketing emails people actually read From a clean recipient list to one clear call to action. Illustration of application, data, and infrastructure layers with a security shield Applications & Infrastructure Data security basics for companies Simple steps that are most often missed. Illustration of a virtual event stage with attendees Events Making online networking feel natural Meaningful meetings don’t have to happen in the same room. Illustration of messy data cleaned into validated rows Data & Analytics Executive dashboards that actually get used A few of the right numbers beat dozens of charts. Illustration of one team connecting several channels and services Marketing & Engagement Content by experts, for experts Professional audiences trust their peers more. Illustration of a tiered digital strategy roadmap Strategy Why KPIs should be agreed before a project starts Clear measures at the start prevent arguments at the end.

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